Shipping and Delivery
The shipping costs for Italy are FREE for orders over Euro 99,00 (with payment by credit card through PayPal or bank transfer). The shipping costs if not free are visible at compile order before the conclusion of the contract. The shipping costs include the costs of running and packaging and postage. The operating costs are fixed, whereas transport costs vary according to the total weight of the shipment or another. The shipping costs are free if not visible at build order before the conclusion of the contract. We advise you to group your items in one order. We can not group two distinct orders placed separately, so the shipping costs will be charged for each of them. Your package is insured and is paid special attention in the case of fragile objects. Boxes are sized appropriately large and your articles are well-protected.
The delivery of your package
The delivery of products is made by Express Courier. The timing of delivery of the material, from the time of shipment, ranging (on average) from 48 to 72 hours (for the islands) I generally sent the packages within 2 days after receipt of payment and are shipped via express courier with tracking and delivery unsigned. Any type of shipping you choose, we will provide a link to track your package online. Shipments are all INSURED, in case of any breakages You will be sent back to the object without any additional expense on your part, where this is not possible a refund will be made.
Some small adjustments to the receipt of the goods
Check that the number of packages delivered corresponds to what is stated in the transport document Check that the packaging is intact and not altered even in the closing strip. If possible, unpack the product immediately and make sure there is no damage. In case of tampering and / or visible cracks you will immediately challenge the shipment and / or delivery by adding the words "subject to control GOODS FOR ....." (indicate the reason) on the delivery document received by courier. Then send us right away reporting by email or contact us by phone at +39 0759710550. the message must be received no later than 2 (two) days of receipt of goods in the manner prescribed by the operator chosen for the shipment. We remain at your disposal for further information.
What if there is no one when the courier arrives?
The courier will leave you a non-delivery notice with a phone number to call to arrange another delivery.
Best Regards,
Sales Staff